For Products

• Normally Can NOT pick colors, only 40oz H1.0 and H2.0 regular solid colors you can pick colors you like, you can message us through the chat option or Directly message to Penny Yang

For Shipment Time

• If ship from China, Normally by Sea, ship out in a week then 25-30 days to your door
• If ship from USA warehouse（ Cerritos,CA state of USA）, by UPS or FedEx around 3-7 working days to your door(exclude weekend or local holidays

Why there usuaslly no tracking details for orders ship from China?

• Order usually ship by boat to USA first then by local UPS or FedEx to your door, so there usually NO tracking details showing on the website before package pick up by local UPS or FedEx

What is the order ID?

• You can see the order ID after you paid through the website, normally the order ID start from ypsub, for example #ypsub3260

Contact US

• Join in the FB group and find Penny Yang: https://www.facebook.com/groups/1569221010126715
• Directly click chat option and leave message to us
• Do not need email as email reply slower